Support

Useful Lenovo/IBM Links

Registration for HK Warranty Upgrade: http://www.lenovo.com/hk/thinkplus/register

Think Warranty Lookup: http://www.lenovo.com/hk/tcheck

ThinkPad International Warranty Information: http://www.lenovo.com/hk/iws

Lenovo Machines warranty status: http://www.lenovo.com/hk/tcheck

ThinkPad service centre in China: http://think.lenovo.com.cn/htmls/other/detail_1253261817765.html

Option Compatibility Matrix: http://www.lenovo.com/accessoriesguide

System X overview with Solutions: http://www-03.ibm.com/systems/x/index.html

Lenovo System x Pre-Sales Advisor: http://public.presalesadvisor.com/Default.aspx
A good tool for client/you to select new Server/Storage/BladeCentre/Tape Library/Rack/UPS

System X Tower & Rack models overview: http://www-03.ibm.com/systems/hk/express/servers/x/index.html
after you select the target model, you will also see the 3D Virtual Tour/Product Demo/Datasheet/Product guide etc.

xREF: System x Reference: http://www.redbooks.ibm.com/abstracts/redpxref.html
System x Redbooks: http://www.redbooks.ibm.com/portals/systemx

Standalone Solutions Configuration Tool: http://www-03.ibm.com/systems/x/hardware/configtools.html

Lenovo System x Configuration and Options Guide
http://www.lenovo.com/us/en/cog/

Lenovo/IBM Support Hotline & Service Centre

International Warranty Services:
–> Phone #: 8008103315/Press 1,
–> e-mail : iws@lenovo.com (for Think Products ONLY)

HK Server Support Hotline: +852 8205-8233

Macau Server Support Hotline: +853 8795-9832

HK Server Support E-mail: IBMXCAG@hk1.ibm.com

HK & Macau PC Support Hotline: +852 2516-3838 (9am to 6pm Mon to Fri; 9am to 1pm Sat; Except HK Public Holidays)

Service Center Enquiry Hotlines for PC Parts Ordering: +852 3140-2788; +853 2871-5399

Service Center Enquiry Hotline for Server Parts Ordering: +852 2989-7704

Lenovo Service Center (Hong Kong Island)

Room 1403, 14/F,
Chinachem Exchange Square,
1 Hoi Wan Street,
Quarry Bay, Hong Kong.
(Quarry Bay MTR Station Exit A)

General Inquiries: +852 3140-2788
9AM to 6 PM, Mon – Fri
9 AM to 1 PM, Sat
Excluding Hong Kong public holidays

香港鰂魚涌海灣街1號華懋交易廣場14樓 1403室 (鰂魚涌港鐵站 A 出口)

Lenovo Service Center (Kowloon)

Unit B & C, 10/F,
Grandion Plaza,
932 Cheung Sha Wan Road,
Lai Chi Kok, Kowloon
(Lai Chi Kok MTR Exit C)

11 AM to 7 PM,, Mon – Fri
10 AM to 3 PM, Sat
Excluding Hong Kong public holidays

Enquiry Tel: (852) 3140-2788
9 AM to 6 PM, Mon – Fri
9 AM to 1 PM, Sat
Excluding Hong Kong public holidays

九龍荔枝角長沙灣道932號興迅廣場10樓B及C室 (荔枝角港鐵站 C 出口)

Macau Lenovo Service Center

Room 205, 2nd Floor,
China Construction Commercial Building,
No. 78 Rua do Campo,
Macau

Tel: (853) 2871-5399
9 AM to 1 PM, 2 PM to 6 PM, Mon to Fri
9 AM to 1 PM, Sat
Excluding Macau public holidays

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